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Commission disclosure

Financial Conduct Authority

The Financial Conduct Authority expects any intermediary to disclose to the customer that a commission may be payable by the owner or creditor to the intermediary, and, if the customer asks, the amount of that commission. The Financial Conduct Authority has made it clear that "commission" means any financial consideration.

Charges and Commission

If you finance a vehicle through us then we will charge a one-off documentation fee to cover our management and administrative time. This amount may vary depending on the funder used and the level of work involved.

The amount will therefore be clearly noted in your quotation and order documentation. We may also receive payments or other benefits from finance providers. These may be variable or preset dependent on the product and volume placed with the supplier. Your account manager can tell you the exact amount paid in relation to the service we provide you.

For more information please get in touch by sending an email to or by calling 01785 713657. You can also contact us in writing using the details provided on the Contact Page.

About The Vehicle Partnership Ltd's Services

1. Who's Products Do We Offer?

The Vehicle Partnership Ltd offer products and services from a range of Leasing Companies, UK Vehicle Dealerships and Product Providers with whom we have commercial agreements in place. We are a Commission Based Organisation which means that we receive payments for business introductions. We will receive financial remuneration which may be variable or pre-set dependent on the product and the volume that we place with that organisation. The amounts that we receive may vary.

2. Which service will we provide for you?

(Question) We will advise and make recommendations for you after we have assessed your needs - (Answer) NO
(Question) You will not receive advice or a recommendation from us. We have provided you with product information enabling you to make your choice about how to proceed - (Answer) YES

3. Who Regulates Us?

The Vehicle Partnership Ltd, Meeson House, 76 Pinfold Lane, Penkridge, Stafford, ST19 5AP is authorised and regulated by the Financial Conduct Authority.

4. What to do if you have a complaint

If you wish to make a complaint please contact The Vehicle Partnership Ltd in writing at our registered office address; Sugnall Business Centre, Sugnall, Stafford, ST216NF and we will be happy to respond. Alternatively; you can contact us by e-mail on; or call us on; 01785 713657. If you cannot settle things to your satisfaction with us directly you may be entitled to refer your complaint on to the Financial Services Ombudsman Service.

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